Cancellation and Refund Policy

Cancellation and Refunds

At Fantasy Gods, we strive to provide a seamless and enjoyable experience for all users. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed.

Cancellation Policy

Users may request to cancel their account or subscription at any time. To request cancellation, please contact our support team through the designated channels on our website or app.

Cancellations will be processed promptly, but please note that certain features or services may remain accessible until the end of the current billing cycle or subscription period.

Refund Policy

Refunds are granted under specific conditions, as detailed below:

  • Subscription Refunds: If you cancel your subscription, you may be eligible for a prorated refund based on the unused portion of the subscription period. Refunds will be processed within a reasonable timeframe after the cancellation request is received.
  • In-App Purchases: Refunds for in-app purchases or transactions are subject to our review and approval. If you experience issues with a purchase or believe you are eligible for a refund, please contact our support team with detailed information about the transaction.
  • Technical Issues: If you encounter technical problems that prevent you from accessing our services, please report the issue to our support team. We will investigate and, if necessary, offer a refund or alternative resolution.

Please be aware that certain fees or charges may not be refundable. We reserve the right to refuse refunds if we determine that the request does not meet our policy requirements or if there has been misuse of our services.

Requesting a Refund

To request a refund, please contact our support team with the following details:

  • Your account information or order number.
  • The reason for the refund request.
  • Any relevant supporting documentation or screenshots, if applicable.

Our support team will review your request and respond within a reasonable timeframe. We appreciate your patience as we work to resolve your issue.

By using our services, you acknowledge that you have read and understood this Cancellation and Refund Policy. We reserve the right to update or modify this policy at any time, and any changes will be posted on this page.